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Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. <b>67.7% of retail investor accounts lose money when trading CFDs with this provider.</b> You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money

About Axi

Getting Started

My Axi Account

Trading Accounts

Markets

Margin and Leverage

Trading Platform: Axi Trading Platform (Mobile App)

Trading Platform: MetaTrader 4

Trading Platform: MetaTrader 5

Partnerships 

Trading Tools

Trading Platform Troubleshooting

Find essential details about Axi, including customer support hours, complaint procedures, and more.

Whether you're using a live or demo Axi account, our FAQs guide you through the features of each account type, helping you maximize its potential.

Payments

MT4 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Find FAQs covering everything related to your account, including document requests, account maintenance, and how to close your account.

Find all the essential information and resources you need to navigate and trade across our wide range of markets with confidence.

Discover how our range of powerful trading tools can elevate your trading experience.

Everything you should know about Deposits and Withdrawals for MetaTrader accounts.

Deposits and Withdrawals

Learn about our partnership options and how they work.

Partnerships

MCP Management and Claude

MetaTrader: Account Closure

I have more than one account. Can I close just one of my accounts?

Will my account be closed if it has a zero balance?

Can I open a new Axi account if I closed my old account?

What will happen to the money in my Axi account in the event of my death?

How can I close my Axi account?

How to close an Axi Trading Platform, MT4/MT5, or MAM Investor account. Covers what you must do before requesting closure and how to submit your request.