Getting Started
Trading Accounts
Markets
Margin and Leverage
Trading Platform: Axi Trading Platform (Mobile App)
Partnerships
Trading Tools
About Axi
My Axi Account
Trading Accounts
Deposits and Withdrawals
Markets
Trading Platform: MetaTrader 4
Partnerships
Trading Tools
About Axi
My Axi Account
Trading Platform: MetaTrader 4
Trading Platform Troubleshooting
Trading Platform: MetaTrader 5
Payments
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General Informaion
Are there any fees for deposits and withdrawals from Axi?
What is the minimum and maximum I can deposit?
What is Return to Source (RTS) and how does it affect my profit withdrawals?
Can I make third-party payments?
Why have I not received my withdrawal?
How long does a withdrawal take?
Can I request a withdrawal if my account has a negative balance?
Why is my deposit request not being processed?
I made a deposit using bank account, but it has not appeared in my Axi account. Why?
What information is required for bank transfers?
Why do I see a different amount deposited than what’s in my trading account?
What should I do if I face issues with deposits or withdrawals?
How is my withdrawal balance calculated?
Why can’t I withdraw my funds?
Why did I receive less money than expected?
What happens if I want to withdraw funds, but my debit or credit card is expired, lost, or stolen?
Can I cancel a withdrawal request I have already submitted?
Why am I unable to withdraw if my account or bank account is not verified?
How are deposit exchange rates calculated at Axi?
What happens if I deposit into the wrong trading account?
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