Please find below the steps to add a bank account to your Client Portal for withdrawals.

• Log in to the Client Portal and navigate to “Funds”.
• Select the “Manage” tab.
• Choose “Bank Account” and click “Add”.
• Select the “Bank Account Country” and “Currency”.

• Fill in your bank details. Please note that the information requested may vary depending on your country:
  • Nickname: Choose a name to help you identify the account.
  • Account Holder Name: Ensure these details match your Axi registration account exactly. Enter your account number without spaces. 

Note: Using a different name will result in a rejected withdrawal, as third-party withdrawals are not permitted.

• Account Number: Enter your full account number.
• Swift Code: Include your bank's SWIFT code. This is mandatory for all international wire transfers.

• Upload a clear bank statement.

The bank statement is needed for verification purposes and must be an official document issued by your bank or downloaded via online banking. Please ensure that your statement meets the following requirements:

• The owner's name on the statement must match the name on your Axi profile.
• The statement must include bank account details and date, and it must not be more than six months old.
• Accepted formats include JPEG, PNG, PDF, and HEIC, with a maximum file size of 6 MB.

IMPORTANT: Bank statements are different than bank receipts.

Note: Only the first page of your bank statement is required, provided it contains the following information:

• Name/Logo of your bank
• Bank account name
• Bank account number/IBAN
• Swift/BIC

Your bank statement will be processed within 24 hours (or 1 business day).

You can check your bank verification status when you attempt to withdraw again.

Once approved, your bank account will be saved for future transactions.

IMPORTANT: To avoid delays and cancellations, confirm with your bank that your account can accept incoming wire transfers, and verify which specific currencies your bank can handle. Verifying this information first is the best way to prevent delays and ensure a smooth return of funds.