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Why are some instruments I previously traded no longer available after the Client Portal migration?

Learn why some trading instruments available in the old Client Portal may no longer appear after migration. Find out how instrument availability is determined and what to do if you have questions about a specific instrument.
Updated 10 days ago

After your account is migrated to the new Client Portal, you will see the instruments currently available to you based on the products offered for your account. 

The instruments available in the new Client Portal may be different from those you had access to before migration. This means that an instrument you previously traded may no longer be available after your account has been migrated. 

If you have questions about an instrument that is no longer available, please contact Axi Support for assistance. 

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